Living

DECISION-MAKING

Decision-making is a human activity involving free will & choice.

Feel the Pain

“People act to relieve Pain --- when they experience it themselves”

Look for what is Missing

When applying the 80 / 20 Rule look at the 20 not the 80. The 80 / 20 Rule states that 80 % of the results come from 20 % of the items.

Have vision

A child sees more into the future than the parent. Having a better vision doesn’t necessarily mean climbing up the organizational ladder.

Be an Artist

The artist sees the picture before it is painted.

Use Soft Information

There would be no news, no surprises, no shocks for the media to report if the media listens to what people are saying.

Making Quality Decisions is a Process

You don’t build quality by removing the defects at the end of the production, but you build it by pursuing it along every link of the supply chain.