Be an Artist
The artist sees the picture before it is painted.
A decision must create something new, something different; it must bring about a change. Even a decision not to change attempts to change those who want to go in another direction. The decision-maker must be able to join the dots to see the end results of the decision. She must see the new & improved situation that is created. It must have the signature, the uniqueness, and the stamp of the person making the decision. Because a decision is a matter of choice, no two decisions will be identical or be made in the same manner. Decision-making must be like medicine where people find it understandable & acceptable to remove the pain even though it may not be palatable. The artist in the decision-maker makes him proud of what he has done & hopes that it will stand the test of time. The decisions taken by the Tata Group under Ratan Tata have a unique stamp, which has the WOW effect of seeing a great work of art. The Group has retained its century old core values in the face of global pressures --- a decision not to change! TISCO has reduced its workforce from 78,000 to 45,000 & become the lowest cost manufacturer of steel in the world. The down sizing was accepted by the unions & the work force as all laid off workers get full salary till retirement. Vision & determination was exhibited in the introduction of the car, Indica. Learning to learn & lateral thinking is seen in the acquisition & application of new technology. The jewel in the crown is TCS, which, as the largest software development company in Asia, aims for perfection & high customer satisfaction in the services it provides to its global customers.
